What is VoIP? How Does It Work?



VoIP stands for Voice over Internet Protocol.

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With VoIP, or ‘Voice over Internet Protocol’, voice information is sent digitally using the same networks that you already use for the internet.

In bypassing conventional phone lines, basic call costs are vastly reduced – often by as much as 40% for regular calls, and even more for international ones.

You can also reduce the number of physical lines needed, as each employee can have their own virtual extension. These can be reached on any connected devices, from office desk phones to smartphones – so all of you can be kept in the loop, no matter where you are.

Useful features include:
Auto attendants
Automatic call transfer
Voicemail to email transcriptions

All of these make your office communications faster and more flexible than ever before. You can keep firmly in control of these services using a simple online dashboard, accessible from anywhere with your PC or mobile device. You can quickly add users or features, and see detailed usage reports to help you save even more.

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